As the World Cup approaches this local traveler note is important because it threatens to set the tone for so many incoming visitors.
Basically, KCI is a glorified Southwest hub and now endures more complaints as prices rise and patience with airlines evaporates . . .
And so we share this word from KC's most clever scribe . . .
"The airline used to feel human, like they were rooting for you to have a nonstop, user-friendly flying experience. Now it feels like they’re rooting for you to shut up, be held hostage to check your bag, and pray your assigned seat doesn’t become standby chaos . . ."
Read more via www.TonysKansasCity.com link . . .
Southwest Airlines: The Airline I Luv'd ... Until It Wasn't
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