We'll have to wait for more quantifiable results . . . Sadly, more than anything else, 311 is mostly an exercise in municipal patience.
Check-it:
Kansas City, Missouri, joined a new program with experts to make the 311 system more efficient by using AI.
From broken sidewalks to fallen trees, KCMO doesn't know what problems to fix unless residents report them.
But with 19,607 open KCMO reports, leaders are leaning into City Data Alliance for improvements.
(The Chief Data Officer) will help analyze the 311 data to see what the challenges are, then use AI to make the process more responsive. It's a nationwide initiative with Bloomberg Philanthropies, so it's not costing the city's taxpayers.
Read more via www.TonysKansasCity.com link . . .
Kansas City, Missouri, launches new program to improve 311 reporting system
There are thousands of 311 requests in Kansas City that have not been resolved or closed. KSHB 41 News amplified the voices of residents who had trouble getting their 311 complaints fixed.
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