Jackson County Confronts 911 Upgrade Crisis

Actually . . . This is a regional problem and courthouse leaders are having a difficult time finding a workable solution amid URGENT need. 

Check this passage that makes sense as politicos confront one more problem that makes fighting crime harder in this violent cowtown . . . Check-it:

“We’ve actually seen hours-long failures in the existing infrastructure that has resulted in dispatchers and others in 911 operating for the Kansas City Police Department having to manually write on cards what the emergencies are and then relay that information to officers,” Sean Smith, Jackson County Legislator, 6th Dist., said Monday.

“Right now we can pass the resolution as is or take our chance and may see this critical infrastructure fail, resulting in failure to dispatch officers to 911 calls.”

Read more via www.TonysKansasCity.com link . . .

Kansas City's 911 system getting a $1.5M upgrade, but issues aren't solved

Kansas City will spend $1.5 million to replace its 911 computer system, but other issues remain.

Jackson County leaders considering 911 upgrades; wait times improved slightly last month

The initiative is primarily funded by a 911 tax reflected on every Jackson County resident's phone bill.

AI bots are helping 911 dispatchers with their workload * Missouri Independent

The integration of AI into 911 centers is a response to an acute staffing crisis and mental health challenges emergency responders face.