OR . . . New Tech FAILS Meth Town . . . Check-it . . .
"Rollout of Independence’s new customer payment portal for its utilities and other payments didn’t go as planned . . . Problems arose as customers needed historical account information to access and pay their bills, but that information wasn’t uploaded to the new payment portal when bills first came due."
Read more via www.TonysKansasCity.com link . . .
Independence explains billing issues, plans to remove IPL rate reductions
A "rate restoration" for Independence Power and Light customers was announced at a time when customers were already frustrated with just trying to log on and pay their bills.
Comments
Post a Comment
TKC COMMENT POLICY:
Be percipient, be nice. Don't be a spammer. BE WELL!!!
- The Management