Jackson County Blames Staffing Crisis & Tech For Property Tax Mistakes

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On Monday, Gail McCann Beatty, the county’s assessment director, said the department struggled last year with too few workers and an antiquated computer system. The system crashed and people in line often faced waits as long as three hours. Some properties hadn’t been assessed since 2005.

“We recognize that mistakes were made,” she said.

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"Property values have gone through the roof." Jackson County discusses property taxes

Jackson County officials are hoping to avoid the long lines and frustration of last tax season. On Monday, Gail McCann Beatty, the county's assessment director, said the department struggled last year with too few workers and an antiquated computer system. The system crashed and people in line often faced waits as long as three hours.