Southwest Airlines Luggage Disaster At KCI Moved To Cargo Facility

There are "top men" working on getting your bags back . . .

TOP MEN!!!

Check-it . . .

Most of the departing Southwest flights at Kansas City International Airport were canceled Wednesday. However, a few did make it out.

With thousands of travelers nationwide being separated from their checked bags, Southwest is implementing a new plan to store all of that luggage.

The plan? Putting them in nearby cargo facilities. Southwest Airlines issued a statement saying, “Our teams have begun moving baggage to cargo facilities and out of airports as we continue the work of reuniting Customers with their bags. Today, we stood up this additional resource to assist.

Read more via www.TonysKansasCity.com links . . .

Southwest Airlines at KCI moves luggage to cargo facilities amid national debacle

KANSAS CITY, Mo. - People traveling with Southwest Airlines continue to experience delays, cancellations, and missing bags. Most of the departing Southwest flights at Kansas City International Airport were canceled Wednesday. However, a few did make it out. With thousands of travelers nationwide being separated from their checked bags, Southwest is implementing a new plan to store all of that luggage.


Southwest flights land, take off from KCI

KANSAS CITY, Mo. - In what must have been a pleasant surprise, Southwest flights arrived and departed Wednesday at Kansas City International Airport. "The flight was great, it actually got out earlier than it was supposed to - so that was nice," said Janice Howarah, who flew Southwest from San Diego to Kansas City.


Southwest employees also frustrated, blame company systems for meltdown

Southwest Airlines customers are not the only ones impacted by the company's meltdown in the days after Christmas.Sister station WBAL-TV 11 News has seen and heard stories of customers sleeping on airport floors, stranded without a clue when they'll make it home.Southwest employees have been impacted, too, and some said they're just as frustrated as customers."Our passengers have come to us with tears.


Southwest Airlines customers take matters into their own hands as thousands of bags remain stranded

KANSAS CITY, Mo - Thousands of pieces of luggage remained stranded at the Kansas City International Airport Wednesday, waiting to be reunited with their owners. Dozens of customers came and went in the morning, hoping to finally get their hands on their missing bags.


Southwest to reimburse travelers impacted by cancellations for expenses

KANSAS CITY, Mo. - Southwest Airlines says it will reimburse "reasonable" reimbursement requests from travelers impacted by the thousands of flights the company canceled over Christmas. Some stranded travelers said they have spent hundreds of dollars on hotel rooms, rental cars, food, and tickets on different airlines trying to their destinations or back home.

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