Kansas City Southwest Air Crisis Postscript: Outrage & Future Fear

Again & again here's our contention about the lasting implications of this crisis . . .



Because Southwest was a major driver of the new KCI effort and took the lead in the design process. Obviously their skill at handling tough crowds is in question and the smallish new airport seems apt for crowds it can't handle. 

In the meantime, locals are STILL looking for refunds and way to escape Kansas City . . .

Southwest says all customers with trips planned between Dec. 24 and Jan. 2 can request a refund for their unused ticket to their original form of payment.

If a traveler experienced a flight cancellation or significant delay between Dec. 24, and Jan. 2, 2023, Southwest says they will honor "reasonable requests for reimbursement for meals, hotel and alternate transportation."

Passengers can send receipts through the airline's website.

Read more via www.TonysKansasCity.com links . . .

Southwest still working to get back on track in KC after nearly 16,000 canceled flights nationwide

Southwest Airlines passengers are facing another day of canceled flights around the country and here in Kansas City. Overall, southwest has canceled more than 15,700 flights since winter weather disrupted air travel on Dec.

Stranded Southwest customers at KCI opting for rental cars, spending hundreds

KANSAS CITY, Mo. - The travel nightmare continues for thousands of Southwest Airlines customers across the country on Wednesday; cancellations are now driving up demand for hard-to-find rental cars. "If I had a choice, they would be not first," frustrated customer Russ Bryer said.

Customers stranded amid southwest cancellations

KANSAS CITY, Mo. (KCTV) - Travelers across the nation have been scrambling after Southwest Airlines canceled thousands of flights over the last couple days. Officials from Southwest are blaming their issues on a domino effect, the winter storm, scheduling, and outdated infrastructure.

Southwest Airlines CEO looks to open after-action review after flight cancelations

Southwest Airlines CEO is looking to open an after-action review after the airline company received major backlash following the cancelation of over thousands of flights.

Was your Southwest Airlines flight canceled or delayed? Here's how to get a refund.

Southwest Airlines continues to cancel and delay flights."The storm that occurred and other breakdowns within the airline industry really has brought certain carriers to a standstill," said Alfred Volden, president of All World Travel.

Buttigieg faces key test amid Southwest meltdown

Transportation Secretary Pete Buttigieg faces one of his biggest tests yet as tens of thousands of outraged Southwest Airlines travelers remain stranded at airports across the country. Buttigieg is under pressure to help get travelers home, ensure they are reimbursed for unexpected costs and take steps to prevent this kind of meltdown from happening again....

Frustrated Southwest customers scramble to find flights after cancellations

Most Southwest Airlines flights aren't going anywhere, and frustration levels for scores of travelers across the country are soaring. They've slept at airports, spent hours on the phone trying to get a customer service agent, scrambled to find alternative flights and shelled out money for alternative transportation to their destinations - or back home.

United and American Airlines place price caps on some cities to help Southwest customers get home

Video above: Southwest Airlines flights canceled: Here's how to get a refundMany Southwest customers have been desperately trying something -- anything -- that will get them back home.

Developing . . .