Dispatch Crisis Destroys KCPD Response Time

Amid ongoing social justice outcry and constant targeting of police by politicos, activists and all manner of online troll . . . It's not really a surprise that employment numbers have taken a drastic hit.

In a worthwhile report, Mary Sanchez shares some of the data on real world challenges confronted by Kansas City police . . .

Now, there are 22 unfilled jobs out of 96 positions at full staff. As a result, call-takers are working extended shifts of mandatory overtime.

The potential human toll of being placed on hold when calling for police in an emergency was painfully recounted by none other than the president of the Board of Police Commissioners during a meeting last week.

Kansas City’s 911 hiring dilemma is not a new problem. But it’s worsened recently.

The consequences of operating with a short staff comes through in the data. While an industry standard is to answer 90% of incoming calls within 15 seconds, Kansas City is struggling to answer 75% of calls within that time frame, according to data compiled by the Mid-America Regional Council.

Read more via www.TonysKansasCity.com link . . .

Life and Death: KCPD Struggles to Answer 911 Calls

A year ago, the Kansas City Police Department had three vacancies in the crucial role of answering the public's 911 calls and dispatching police. Now, there are 22 unfilled jobs out of 96 positions at full staff. As a result, call-takers are working extended shifts of mandatory overtime.