Friday, June 20, 2014

KANSAS CITY WATER DEPT. $12 MIL CONSULTANT PROGRESS REPORT!!!



Check this Kansas City progress report with a bit of an upbeat and bouncy spin . . .

Eric Chaloux for KCTV5: "The Kansas City Water Services Department is almost halfway through a two-year, $12 million plan to improve customer service as the city's water utility.

Most of the money has been spent so far to upgrade a 10-year-old computer program used to manage customer accounts. Other funds have been used to train customer service representatives and for staff scheduling software to make sure there's enough workers during peak call times."

Meanwhile . . . When it comes to street level customer satisfaction with how water service works . . . Not much has changed:



And still there's no official Missouri Audit of the Water Department, just a lot of happy talk from PR people.

Developing . . .

18 Comments:

Anonymous said...

Sly and the rest of the criminals on the clowncil should all fall into a fucking sinkhole and drown.

Anonymous said...

And once the "consultants" have all their money, they'll go away and the water services department will go right back to doing things the way they've always been done and customer service will continue to suck.
There's little management, no accountability, and very poor results from city hall year after year. And all the money spent on outsiders offering ideas, suggestions, recommendations, and "new systems" don't last a week after these folks leave town.
Just like the COMPSTAT system in the KCPD.
Goodbye $12 million...who's next in line?

chuck said...

I have worked over at the Water Department. What a fuckin racket.

P Bear said...

12 million dollars spent to improve customer service ?

The Polar Bear recommends:

1. Prompt telephone answering
2. Treat customers with respect
3. Hire people who are not black & related

Polar Bear fee for this public service: $ 9 million

Saving to the KC taxpayer $ 3 million.

Anonymous said...

Sad but have to agree with Polar Bear. My water bill and light bill are fucked up because of Blacks.

Anonymous said...

hahahaha!!!!!

RealTKCHeadlines said...

SHOCK!!! THE UNDERPASS NEAR MY HOUSE ALWAYS FLOODS!!! CONCLUSION: EVERYTHING IS CORRUPT HORRIBLE AND DEFECTIVE AND READERS SAY BLACK PEOPLE ARE NATURALLY TO BLAME!!!

Anonymous said...

Gravity is dead in CEEEEEEEEKKKKKAAAAAAAY!

CK = outerspace.

Brookside is mad at bully Sly's insistence that

F = G(M1M2/R2)

IF we have enough money to build unjustundues toytrains babykiller, we should have enough money to make water flow uphill.

Brookside is in full revolt. They are throwing Molotov cocktails at 63rd and Wornall right now!!!!!!!!!!

Mister Mayor, turn on this fountain! Quit exterminating Jews in ovens, too.

Anonymous said...

Yea, lets get rid of the black director and the other senior black management.

As the hood guy, should we not turn them back into slaves?

Anonymous said...

Yep. Lets make it a race issue.

Pretty sure we can connect blacks to the JFK assassination.

Then lets address the Jews, Japs, and Mexicans.

If we could all just be middle class white guys with anger issues, the US would be the right kind of place.

Dumb shits.

Anonymous said...

Push away from the computer Tony and do something productive. Call a friend. Help a neighbor. Start a diet.

Spinning up relentless negativity so you can be acknowledged by haters ain't going to get you to happiness. 30 years from now, you will be the od guy who never comes outside and the neighbor kids are afraid of.

Or you can be hero to the cum rape guy and the Klan bear.

Your choice.

Anonymous said...

Mensa boy needs a life! But at least he's back to all caps.

Anonymous said...

It's obvious to many tha t" cum guy and Klan bear" are a whole hell-of-a-lot smarter than a dumb ass like you and 2:27.......@2:44.

Like Klan bear says, you two should go back to sucking black cock, fucking apologist fools.

Anonymous said...

The bear is correct.

If you live in KC for any length of time, you know that the KC Water Department is run by blacks that are totally incompetent and more than likely, related or friends of somebody in upper management.

KCWD is by far the most inept of the City Departments and has been for 30 years.

Attempts to make this about race is lame. It is about race. Blacks run the Water Department. The Water Department is a big failure. Therefore, this is another black failure. Like it or not. You have to live with the facts.

Anonymous said...

Klan bear? I thought it was hood bear?

Anonymous said...

That bear, whatever you want to call him, is on message.

Anonymous said...

you two should go back to sucking black cock, fucking apologist fools

this group is like 14? Jebus.

Start with Noun-Verb, then move up when you get the hang of that.

OMG

Anonymous said...

6:19 & moron go together !