"A Worker's Life Under H&R Block"
There's an article online that H&R Block doesn't want anyone to read that tells what most people already realize and why almost everyone I know would rather trust a cheap software program with their taxes than a person. Via The Plog . . . As usual, it's not the story that's really interesting but the details surrounding reaction to the story that the plog documents which are the really juicy bits . . . A reminder to all the people who talk to The Pitch to keep their cool, and then try and get an interview with The Star.
posted by Tony Permalink
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that was a good article to read. I never have used H&R Block and never will.
H and R block would purposely break a law in a state for getting people's refund check back to them quicker with a very high interest rate. What's a million dollar fine compare making millions.
Higher Fines please.
I'm an ex-H&R Block Employee. Trust me, as an employee, I have the ususal mostly-hate relationship with my former employee.
But this story is garbage. Think of this: Every year, H&R Block hires 100,000 tax professionals, a great majority of whom are repeat employees. Of course you'll get a few disgruntled employees.
Anytime you have 100,000 people doing anything, some percentage will complain.
And "Obfuscation about compensation was a standing joke throughout our 66-hour course." is just bullshit. During the 66 hour tax training course, there is no offer for employment yet, hence absolutelty no discussion of salary. It's a public course that anyone can take.
@ThePaintMan:
H&R Block did no such thing. They offered a product (Refund Anticipation Loan) and people had the choice to pay extra for it. The RAL is an industry-standard product that virtually every retail tax preparation firm offers.
as an ex-employee as well, there are many things wrong with the company - but non of them lie in the products they offer or the training they develop. Its the implementation across the board that trips them up and the management structure from the top down. H&R Block is a good company with a solid mission that benefits the field employees and customer base - as long as they are all being supported by adherence to certain standards. Obviously, this is not the case.
There are many fine tax preparers throughout the company, and I would be happy to refer . . .
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